Legal Terms

Legal information | TOS

lochness-paris.com is a commercial sign

“Loch Ness” is a trademark registered with the INPI: N ° 18 4 493 134

Commercial operator: N ° TVAFR47784446922

CNIL declaration number: 1727344 V 0

Hosting: OVH.com

Data protection

In the absence of express opposition on his part, the buyer gives his consent to the use of personal data collected under the terms of his order, as part of the seller's customer file, as well as to the dissemination of this data to third party, provided that a contractual link unites the seller or the shamballaquality brand. In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, the buyer has at any time a right of access and rectification. In this case, he must address his request to:

Loch Ness Internet Service - 7 Allée de l Egalité 95570 Bouffémont

Regarding the information communicated for payment by credit card, the seller guarantees the buyer that they are not kept by him or by the shamballaquality.com site after payment of his order by the buyer. , except for the amount thereof.

Loch Ness draws the attention of users of its site to the following points:

1 - Access to the site:

The user of this site acknowledges having the skills and means necessary to access and use this site. Loch Ness cannot be held responsible for elements beyond its control and for any damage that could be suffered by the technical environment of the user and in particular, his computers, software, network equipment and any other material used to access or use service and / or information. It is recalled that the fact of accessing or remaining fraudulently in a computer system, of hindering or distorting the operation of such a system, of fraudulently introducing or modifying data in a computer system constitute punishable offenses. criminal penalties. Access to the lochness-paris.com site is free. The costs of access and use of the telecommunications network are the responsibility of the customer, in accordance with the terms set by its access providers and telecommunications operators.

2 - Intellectual property: Loch Ness is the owner, or holder of the rights, of all the elements that make up this site, in particular the data and photos. Any reproduction, representation, distribution or redistribution, in whole or in part, of the content of this site by any means whatsoever without the express prior authorization of Loch Ness is prohibited, and would constitute an infringement punishable by articles L 335 - 2 and following of the Intellectual Property Code. The trademarks of the publisher of the lochness-paris.com site and its products, as well as the logos appearing on the site are trademarks registered with the INPI. Any total or partial reproduction of these trademarks or these logos, made from elements of the site without the express authorization of shamballaquality or Loch Ness is therefore prohibited, within the meaning of article L 713 - 2 of the Intellectual Property Code.

3 - Site content: Loch Ness reserves the right to correct the content of this site at any time and without notice. In addition, declines all responsibility in the event of delay, error or omission in the content of these pages as well as in the event of interruption or non-availability of the service.

4 - Hypertext links: The creation of hypertext links to the lochness-paris.com site must be subject to prior authorization from the publisher.

5 - Cookies: The user is informed that during his visits to the site, a cookie can be installed automatically and be stored temporarily in memory or on his hard drive. A cookie is an element which does not allow the user to be identified but is used to record information relating to the user's navigation on the website. Site users acknowledge having been informed of this practice and authorize shamballaquality to use it. They will be able to deactivate this cookie via the parameters appearing in their browser software.

6 - Data processing and Freedoms: This site is the subject of a declaration to the CNIL In accordance with the law "Informatique et Libertés" of January 6, 1978 modified, you have a right of access, modification, rectification and deletion of data concerning you. For any request, please contact: Loch Ness customer service - 7 Allée de l 'Egalité 95570 Bouffemont.

CGU (General conditions of use)

Placing an order implies that you fully approve the general sales conditions defined below:

Hereinafter referred to as the so-called commercial sign: Loch Ness and the author of the order, hereinafter referred to as the customer.

Article 1:

FIELD OF APPLICATION Unless agreed in writing, orders are governed without exception by the general conditions of sale below, which prevail over any other stipulation or documents from our customers. These general conditions of sale apply exclusively to current and future commercial relations existing between: the shamballa Paris brand and the customer. Any order sent by the customer implies his acceptance without restriction or reservation of these general conditions of sale.

Article 2: PRICES The prices indicated in Euros are deemed to include all taxes, excluding postage. The brand reserves the right to modify its prices at any time, depending on economic or regulatory conditions. Invoicing is carried out according to the price in force on the day of the order. All prices are subject to obvious typographical errors.

Article 3: PRODUCTS The photos of the items shown on the brand's website are non-contractual and may be modified at any time on simple request from the manufacturer. Likewise, the products available on the brand's website are covered by the legal guarantees of their respective manufacturers. In accordance with the legislation, personalized or made-to-order jewelry is not eligible for reimbursement, however, a purchase voucher for the corresponding amount will be offered.

Article 4: PAYMENTS The price is payable when ordering. The latter is only processed upon receipt and validation of payment, which can be made by check, transfer or credit card via our secure payment module STRIP or by paypal account. In the last two cases, the customer's banking information is never communicated to the brand, but processed directly by the secure server defined in this article.

Article 5: DELIVERY Delivery is made to the address that the customer will have indicated when ordering. From the date on which the ordered products leave our warehouse, the brand can no longer be held responsible for delays or damage caused during transport. Delivery times are only indicative. By default, our shipments to customers are offered and are carried out by Laposte in Letter followed for France, Belgium, Switzerland, Monaco, the European Union and the International. Tracked Colissimo (paying) is also available for mainland France, Monao and Corsica, the European Union and internationally. Depending on the customer's choice, shipments to French overseas departments and territories or abroad are made by La Poste in Colissimo International or recommended by the seller. In the event of an unforeseen shortage of stock for an item ordered, the customer will be notified immediately by the brand's customer service, in order to inform him of the possible delay and allow him, if necessary, to cancel his order. and obtain immediate reimbursement of sums already paid.

Article 6: COMPLAINTS, WITHDRAWAL PERIOD The customer has a withdrawal period of 14 days to cancel his order after receipt thereof (return of the items in their original packaging in new condition, accompanied by the original delivery and the return slip. After this period, no refund of merchandise can be considered without prior agreement or special promotion. The cost of returning the products is the responsibility of the customer (unless we make an error: incorrect reference , data entry error). No goods returned postage due will not be accepted by our After-sales service. Any return request, including within the framework of the legal withdrawal period, must be submitted to Name, Activity in writing (fax , e.mail, mail) only for acceptance Exeptions: in accordance with article L. 121-21-8 Hamon Law, personalized and made-to-measure products, made to order, are not refundable.

Article 7: RETENTION OF OWNERSHIP The brand retains ownership of the goods sold delivered and designated on its invoices until their actual and full payment (application of Law No. 80-3355 of May 12, 1980). In the event of disagreement on the terms of return of the products following a payment incident, this may be obtained by summary order issued by the President of the Commercial Court defined in article 8 to which the parties expressly grant jurisdiction. The costs generated by the need for recovery in litigation remain the responsibility of the customer (including the fees of ministerial officers and interest for late payment).

Article 8: JURISDICTION, DISPUTES Customers who order via the brand's website in French are deemed to buy in France and are therefore subject to French law. The courts of Val d'Oise will have sole jurisdiction in the event of any dispute of any kind or contestation of the order. This clause applies even in the event of summary proceedings, incidental request or multiple defendants.